Privacy Policy

Effective Date: October 12, 2026
Last Updated: October 12, 2026

Alces Academy LLC (“Alces Academy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule services, purchase educational materials, enroll in courses, or participate in workshops.

Our website is intended to help individuals and families access practical, evidence-based education and coaching related to behavior, habits, learning, and personal growth.

1. Information We Collect

Depending on how you interact with Alces Academy, we may collect the following types of information:

Information you provide directly

  • Name and contact information, such as your email address and phone number.

  • Information submitted through contact forms, inquiries, booking forms, or other communications.

  • Scheduling and appointment information.

  • Purchase, enrollment, and transaction details.

  • Information you voluntarily provide when participating in coaching, courses, workshops, or related activities.

  • Email marketing preferences and subscription status.

Please do not submit sensitive personal information, detailed medical or mental health information, or identifying information about a child through general website forms or email. If information is needed to provide a particular service, we will explain the appropriate process for providing it.

Information collected automatically

When you visit our website, certain information may be collected automatically, depending on the website features and settings we use. This may include your IP address, browser and device information, pages visited, referral sources, and general website usage information.

Payment information

Payments may be processed through third-party payment providers. We may receive information such as transaction confirmations, payment status, purchase details, and limited payment-related information. Your payment information is handled according to the payment provider’s own privacy and security practices.

2. How We Use Information

We may use information to:

  • Respond to inquiries and communicate with you.

  • Schedule and administer coaching sessions, workshops, and other services.

  • Process purchases and provide access to courses, downloads, and educational materials.

  • Send newsletters, educational content, and promotional emails when permitted.

  • Manage registrations, payments, and customer support.

  • Maintain, troubleshoot, and improve our website and services.

  • Protect our business, prevent fraud, and maintain website security.

  • Meet applicable legal, accounting, and recordkeeping obligations.

We do not use your information for purposes unrelated to those described in this Policy without an appropriate legal basis or notice when required.

3. Email Communications

If you subscribe to our newsletter or marketing emails, we may use your email address to send updates, educational resources, announcements, and information about our services.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Even after unsubscribing from marketing emails, we may still send necessary transactional or service-related communications, such as purchase confirmations or scheduling updates.

4. Cookies and Similar Technologies

Our website or third-party services may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, or provide other features.

The types of cookies used depend on our Squarespace settings and any third-party tools we enable. You may be able to manage cookies through your browser or through a consent tool if one is provided on our website. Disabling certain cookies may affect website functionality.

5. When We Share Information

We do not sell your personal information in exchange for money. We may disclose information to third parties when reasonably necessary to operate our business, including:

  • Website hosting: Squarespace, which supports our website and related functionality.

  • Payment processing: The payment provider used to complete transactions.

  • Scheduling and booking: The service we use to manage appointments and registrations.

  • Email marketing: The service we use to manage subscriptions and send emails.

  • Other service providers: Providers that help us maintain security, administer our services, or meet legal obligations.

These providers may process information according to their own terms and privacy policies. We seek to use providers and arrangements appropriate for the information involved.

We may also disclose information when required by law, to respond to lawful requests, to protect rights or safety, or in connection with a business transfer where permitted by law.

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6. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable measures designed to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Your Choices and Privacy Requests

Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of certain personal information, or exercise other privacy rights.

You can unsubscribe from marketing emails using the link in the message. You may also contact us to ask a privacy-related question or submit a request.

Privacy contact:
Alces Academy LLC
Email: danina@alcesacademy.com

We may need to verify your identity before responding to certain requests. Some information may need to be retained when required or permitted by law.

8. Children's Information

Our website and services are intended for adults, parents, and caregivers rather than children as direct website users. Please do not submit a child's sensitive or identifying information through general website forms.

If you believe a child has provided personal information directly to us through our website, contact us so we can review the situation and take appropriate steps.

9. Third-Party Websites

Our website may link to third-party websites, platforms, or services. We do not control their privacy practices and encourage you to review their policies before providing information.

10. Changes to This Policy

We may update this Privacy Policy as our website, services, or practices change. The revised version will be posted on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Alces Academy LLC
Email: danina@alcesacademy.com